Shipping Policy Writer Claude Skill — Ecommerce Policy Template

Write a shipping policy that prevents 40% of support tickets: timelines, carriers, international, lost packages, holidays. Plain language, brand voice, legally defensive.

What this Claude Skill does

• Cover domestic, international, expedited, and free thresholds
• Document carriers, transit times, and tracking expectations
• Address lost, stolen, and damaged package scenarios clearly
• Match policy tone to brand voice without losing precision

Built for

• DTC ops leaders rewriting policy after rising support load
• Agencies productizing policy refresh for clients
• Founders launching with policy that prevents tickets

What's inside

• SKILL.md — the full skill file with frontmatter, methodology, phases, examples, anti-patterns, and recovery
• Step-by-step phases Claude follows to produce a senior-level output every time
• Worked examples with realistic detail you can adapt to your situation
• Anti-patterns + recovery playbook so the work survives edge cases
• Delivery file tree so outputs land organized for you or your client

How a Claude Skill works

This is a Claude Skill — a single SKILL.md file Claude reads as instructions for a specific kind of work. Drop it in your Claude Project, your /mnt/skills/user/ folder, or wherever Claude can read it. Claude triggers the skill automatically when your prompt matches its description, then follows the methodology end to end.

Author

Built by Ukiyo Productions — a strategy-led branding and growth agency. Part of a 100+ skill marketplace built for founders, operators, consultants, and agencies.