Typically 2-4 weeks depending on complexity. Starter packages can be live in as little as 10 business days, while Enterprise solutions with multiple integrations may take 4-6 weeks.

Yes. Our agents are trained on your brand guidelines and knowledge base, and can handle multi-turn conversations. For highly complex or sensitive issues, we support seamless human handoff.

Website chat, Instagram DMs, Facebook Messenger, email, and SMS. Enterprise plans can include custom integrations and additional channels.

We use your existing content, tone guidelines, and sample conversations in a discovery workshop, then calibrate the agent so responses stay consistent with your brand.

Agents are trained on your approved knowledge base and can be set to escalate uncertain queries to humans. We also provide ongoing monitoring and optimization to improve accuracy.

Yes. Depending on your plan, you get access to a dashboard to add or edit FAQs and content. We can also handle updates as part of ongoing support.