{"product_id":"support-knowledge-base-builder-ticket-deflection-sop-framework","title":"Support → Knowledge Base Builder Ticket Deflection and SOP Framework","description":"\u003cp\u003e\u003cstrong\u003eSupport → Knowledge Base Builder\u003c\/strong\u003e is a GPT model framework that turns repeat tickets into a taxonomy, macro library, help center articles, and escalation SOPs—so support becomes faster and lighter.\u003c\/p\u003e\n\u003ch2\u003eWhat this model does\u003c\/h2\u003e\n\u003cul\u003e\n  \u003cli\u003eBuilds an issue taxonomy (categories + tags) from your tickets.\u003c\/li\u003e\n  \u003cli\u003eCreates 10–25 macros with reusable placeholders.\u003c\/li\u003e\n  \u003cli\u003eDrafts 5–10 help center articles (step-based, scannable).\u003c\/li\u003e\n  \u003cli\u003eDesigns an escalation SOP (when to refund\/replace\/escalate).\u003c\/li\u003e\n  \u003cli\u003eDefines a tone guide and “safe language” rules.\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003ch2\u003eBest for\u003c\/h2\u003e\n\u003cul\u003e\n  \u003cli\u003eEcommerce brands and online services\u003c\/li\u003e\n  \u003cli\u003eSmall teams drowning in repeat questions\u003c\/li\u003e\n  \u003cli\u003eAnyone building a self-serve help center\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003ch2\u003eWhat you’ll need\u003c\/h2\u003e\n\u003cul\u003e\n  \u003cli\u003e10 recent tickets (or a list of your top issues)\u003c\/li\u003e\n  \u003cli\u003eYour policies (shipping\/returns\/refunds) if available\u003c\/li\u003e\n  \u003cli\u003eSupport channels and brand tone\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003ch2\u003eWhat you get\u003c\/h2\u003e\n\u003cul\u003e\n  \u003cli\u003eTaxonomy + macros + KB articles\u003c\/li\u003e\n  \u003cli\u003eEscalation SOP + decision rules\u003c\/li\u003e\n  \u003cli\u003eImplementation steps + QA checklist\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003ch2\u003eFAQ\u003c\/h2\u003e\n\u003cp\u003e\u003cstrong\u003eWill it invent policies?\u003c\/strong\u003e No—if policies are missing, it proposes draft options clearly labeled for you to approve.\u003c\/p\u003e","brand":"UkiyoProds","offers":[{"title":"Standard","offer_id":42904233607252,"sku":"UKIYO-GPT-SUPPORTKB","price":99.0,"currency_code":"USD","in_stock":true}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0617\/7207\/0996\/files\/support-knowledge-base-builder-ticket-deflection-and-sop-framework.png?v=1770425875","url":"https:\/\/ukiyoprod.com\/products\/support-knowledge-base-builder-ticket-deflection-sop-framework","provider":"Ukiyo","version":"1.0","type":"link"}